ThankView.
CLIENT: THANKVIEW
ROLE: PRODUCT DESIGN · VISUAL DESIGN
PRODUCT DESIGN MANAGER: JAY WANG
UX DESIGNER: SAMANTHA TAN
ThankView is a SaaS platform that allows organizations to easily create and send personalized videos to raise awareness, promote events, update stakeholders, and thank donors. I joined the product team to create new features and iterate on the existing platform.
Campaign Selector Redesign
ThankView users are prompted to select a campaign type before building out their personalized campaigns. I was tasked with redesigning the campaign selector to help reduce the amount of clicks required and also create a more goal-oriented experience.
Campaign Builder Redesign
The primary experience of the ThankView platform is the campaign builder. Users can select their recipients, customize their message, record a video, and send their ThankViews via the campaign builder. I collaborated with 2 other designers to redesign the campaign builder experience with a goal of decluttering the experience and making it more visually enticing.
Campaign Template Experience
Originally, ThankView users did not have access to create or save campaign templates. They needed to create a campaign from scratch or copy a campaign in order to send a ThankView. I designed a new campaign template experience that allows users to create and save campaign templates to save time. The experience also includes a pre-built template section which includes ready to go templates created by ThankView.
Mass Archive / Delete Campaigns
Originally, there was no way to mass archive or delete campaigns. Users needed to individually select each campaign they wanted to archive or delete which was a tedious and time consuming process. I designed an experience that allows users to easily archive and delete their campaigns in bulk.
Mobile Data Table Redesign
The original mobile data table was cluttered and did not use the real estate of the screen efficiently. I redesigned the mobile data table experience to create a cleaner and more intuitive UI.